How long does my order take to ship?

We aim to dispatch all orders within 1-2 working days. Delivery is via standard UK shipping and typically arrives within 2-4 working days after dispatch.

Do you offer international shipping? 

We are hoping to in the near future.

What is your return policy? 

Returns

You may return your item within 14 days of receiving your order for a refund.

To be eligible for a return:

• Items must be unworn and in original condition

• Items must be returned in their original packaging

• Proof of purchase is required

Non-Returnable Items

For hygiene reasons, we are unable to accept returns on:

• Earrings

(Unless faulty — see below)

Faulty Items

If your item arrives damaged or faulty, please contact us within 48 hours of delivery with a photo of the issue.

We will offer a replacement or full refund, including any delivery costs.

How to Return

To start a return, please email us at:

hello@houseofcadiza.com

Include:

• Your order number

• The item(s) you wish to return

We will provide return instructions.

Return Shipping

Customers are responsible for return postage costs unless the item is faulty.

We recommend using a tracked service, as we cannot be responsible for items lost in transit.

Refunds

Once your return is received and inspected, we will process your refund within 5 working days.

Refunds will be issued to your original payment method.